MEP Privacy Policy
Introduction
This Privacy Policy explains how Mise en Place Restaurant Services, Inc. ("MEP”, “we", "us", or "our") collects, uses, and protects personal information in connection with our SMS text messaging communications. We value your privacy and are committed to complying with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
1. What Information We Collect
In order to meet our needs, including to improve our platform and services, we may, either ourselves or through our third party internet analytics company, such as Squarespace, collect information, including as follows:
- Phone number used to send or receive messages
- Information about your browser, network, and device
- Webpages you visited prior to visiting this website (which may include, without limitation, information about your use of clicks, internal links, pages visited, scrolling history, searches, and timestamps)
- Your IP address
- Message content you send to us or we send to you
- Timestamps and metadata associated with messages
- User identifiers or account information tied to the phone number
- Banking or authentication-related data, solely to transmit two-factor authentication (“2FA”) or verification codes
Any data collection and analysis will, to the extent reasonably possible, be done in a de-personalized manner. We do not collect geolocation, biometric, or sensitive content through SMS, and we do not record or share the content of 2FA codes.
2. How We Use SMS and Personal Information
- To send you reminders, updates, or service-related alerts
- To respond to your questions or customer service inquiries
- To send or receive 2FA codes or login verifications (e.g., for bank platforms)
- To notify you of changes to our terms, privacy policies, or account status
- To comply with legal obligations or fraud prevention standards
We do not sell or share your phone number or SMS content with third parties for advertising purposes.
3. Form Submissions
When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with [] for storage and with Zapier for data porting.
4. Consent and Opt-In Requirements
By providing your phone number to us at any time, you:
- Consent to receive SMS communications from us related to your business relationship with MEP
- Understand that standard message and data rates may apply
- May opt out at any time by replying “STOP” to any SMS we send
You do not need to opt in to SMS messaging as a condition of doing business with us.
5. How We Protect Your Information
- Secure your phone number and message content to the best of our reasonable ability
- Prevent unauthorized access to or disclosure of SMS data
- Limit internal access to staff who need this information to provide services
We use reputable SMS gateway providers who are contractually obligated to maintain security and privacy compliance.
6. Your Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
- Request access to your personal information, including SMS data
- Request deletion of your personal data
- Request correction of inaccurate data
- Opt out of sharing your personal information
- Limit the use of sensitive personal information
To exercise these rights, please contact us at:
📧 [email protected]
📞 310-935-4566
📬1639 11th Street, Suite 107, Santa Monica, CA, 90404
7. Data Retention
We retain SMS communication records only as long as necessary to:
- Fulfill the purposes described above
- Comply with legal or regulatory requirements
- Maintain service continuity and security
8. Third Parties
We do not sell, rent, or trade your mobile number.
We may use third-party vendors of our choosing to transmit and manage text messages. These vendors are required to comply with applicable data protection laws.
We may share some of your information with third party vendors such as Squarespace in order to perform website analytics, site traffic analysis, and similar functions.
9. Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
10. Children’s Privacy
Our services are intended for users age 18 and older. We do not knowingly collect or transmit SMS data involving children under 13.
11. Changes to This Policy
We may update this SMS Privacy Policy from time to time. Updates will be posted to this page and accompanied by a revised 'Last Updated' date.
12. Contact Us
If you have any questions about this SMS Privacy Policy, please contact:
📧 [email protected]
📞 310-935-4566
📬1639 11th Street, Suite 107, Santa Monica, CA, 90404
Last updated July 24, 2025